S-2.3, r. 2.1 - Regulation respecting standards, specifications and quality criteria applicable to 9-1-1 emergency centres and to certain secondary emergency call centres

Section 20 Disposition versions

2024-01-01

20. The quality of the services rendered by a centre to the population, to other centres and to the responders with whom the centre communicated must be the subject of an internal verification process in order to assess the emergency communications that were processed by the centre and the event cards. The process must clearly indicate the evaluation criteria that will be considered and must provide that all information relating to the verifications made be recorded in writing.

O.C. 1611-2023, s. 20.

Not in force

In force: 2024-01-01

20. The quality of the services rendered by a centre to the population, to other centres and to the responders with whom the centre communicated must be the subject of an internal verification process in order to assess the emergency communications that were processed by the centre and the event cards. The process must clearly indicate the evaluation criteria that will be considered and must provide that all information relating to the verifications made be recorded in writing.

O.C. 1611-2023, s. 20.